We want you to be completely satisfied with your FertLi experience. If you're not happy with a paid feature or subscription, we offer refunds.
You may be eligible for a full refund if:
Refunds are not available for the following:
To request a refund, please contact our customer support team at support@fertli.com. Please provide your account information and a detailed explanation of your reason for requesting a refund.
We will review your request and notify you of our decision within 3 business days. If your refund is approved, we will process it within 3-5 business days, and the funds will be credited back to your original payment method.
You must request a refund within 7 days of the original purchase date if you are not satisfied with the guidance. For technical issues, you must request a refund within a reasonable timeframe after encountering the problem.
FertLi reserves the right to modify or update this Refund policy at any time. We will notify you of any changes by posting the updated policy in the App.
If you have any questions about our Refund policy, please contact us at support@fertli.com.